Refund policy

Do to the nature of our product, we don't offer returns at this time. We hope you love your Giving Shepherd and use it to create lasting memories with your loved ones as well as to spread light and love throughout the holiday season and even all year.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please contact us with any questions at thegivingshepherd@gmail.com.